Looking to enhance the customer experience on your website? The answer could be deploying a custom chatbot with Native Video Power. With WeConnect.chat, creating and integrating chatbots has never been easier. Follow these straightforward steps and learn how to create your own custom chatbot with Native Video Power to engage your users.
How to Create Custom Chatbots with Native Video Power using WeConnect.chat
Introduction
Chatbots are revolutionizing the way businesses interact with their customers online. By automating customer service and sales support, businesses can save time and provide 24/7 assistance to their customers. However, not all chatbots are created equal. Some lack personalization and fail to engage customers. Luckily, WeConnect.chat offers a chatbot builder that allows businesses to create custom chatbots with native video power.
What is WeConnect.chat ?
WeConnect.chat is a chatbot builder designed for businesses. It offers an easy way to reduce support requests and boost sales by providing automated customer service and sales support. With over 30 pre-built chatbot templates to choose from, it’s easy to get started. However, for those with more specific requirements, the platform offers a fully customizable chatbot builder.
How does WeConnect.chat work?
WeConnect.chat’s chatbot builder has four main stages: conversation, design, settings, and customization. The conversation stage allows businesses to create a chatbot script by adding questions and answers that the chatbot will use to interact with customers. After the conversation is designed, businesses can choose from a selection of templates to customize the chatbot’s look and feel. Next, businesses can configure the chatbot’s settings to ensure that it operates smoothly. Finally, businesses can customize the chatbot further with additional features and functionality.
Features of WeConnect.chat
WeConnect.chat offers a previewer and flow chart that can help businesses visualize the chatbot’s conversation flow. This previewer can show how the chatbot will interact with customers and catch any potential issues before the chatbot goes live. Additionally, WeConnect.chat offers native video chat and screen sharing functionality, so customers and sales support staff can easily take over conversations using live or video chat.
Proactive Video Feature
One unique feature of WeConnect.chat is its proactive video feature. This feature allows businesses to engage customers with a video message or to show the faces behind a business. This can help to build trust with customers and increase engagement.
Conclusion
If you’re looking for a chatbot builder that allows you to create custom chatbots with native video power, WeConnect.chat is a great option. With its customizable templates, four-stage chatbot builder, and unique proactive video feature, businesses can create chatbots that engage customers and provide excellent customer service and sales support.
FAQs
1. Can we embed WeConnect.chat chatbots on our website?
Yes, WeConnect.chat chatbots can easily be embedded on your website using a simple snippet of code.
2. Does WeConnect.chat offer analytics to track chatbot performance?
Yes, WeConnect.chat offers detailed analytics to track chatbot performance. Businesses can track metrics such as chat volume, average response time, and satisfaction ratings.
3. Can WeConnect.chat chatbots be integrated with external apps and tools?
Yes, WeConnect.chat offers integrations with a variety of external apps and tools. Businesses can integrate their chatbot with platforms such as Shopify, HubSpot, and Salesforce.
4. Is there a limit to the number of chatbots we can create using WeConnect.chat?
No, there is no limit to the number of chatbots you can create using WeConnect.chat.
5. Is WeConnect.chat easy to use for people with no coding experience?
Yes, WeConnect.chat is designed to be user-friendly, even for those with no coding experience. The chatbot builder has a simple drag-and-drop interface that makes it easy to create custom chatbots.